Refund policy

Refund & Exchange Policy
Thank you for shopping with ifoundyou®.

No Returns or Refunds
All purchases are subject to our no-return and no-refund policy. We do not accept merchandise for a refund or return.

Please carefully review your order, including product, size, color, personalization, shipping information, and quantity, before completing your purchase.

Exchanges
Eligible non-personalized merchandise may be exchanged subject to approval by ifoundyou Inc.

To request an exchange, contact ifoundyouinc@gmail.com with your order number and the reason for your exchange request.

Items submitted for exchange must be unworn, unused, unwashed, and in their original condition with applicable tags and packaging.

Customers are responsible for return shipping costs associated with an approved exchange unless the merchandise received was incorrect or defective due to an error attributable to us.

Do not send merchandise back without first receiving exchange instructions.

Personalized and Customized Products - FINAL SALE
IMPORTANT: PERSONALIZED AND CUSTOMIZED PRODUCTS ARE FINAL SALE.
Personalized or customized products cannot be returned, refunded, or exchanged except where required by applicable law or where we determine that the product arrived defective or was produced incorrectly due to our error.

BEFORE ORDERING A PERSONALIZED OR CUSTOMIZED PRODUCT, PLEASE CHECK ALL NAMES, WORDING, SPELLING, SIZES, COLORS, NUMBERS, DESIGNS, AND OTHER PERSONALIZATION INFORMATION CAREFULLY.

Once a personalized or customized order has entered production, changes may not be possible.

PERSONALIZED AND CUSTOMIZED PRODUCTS ARE FINAL SALE.

The final-sale status should also be clearly displayed on applicable product pages and during the purchasing process so customers have an opportunity to review it before completing their order.

Damaged, Defective, or Incorrect Merchandise
If you receive merchandise that is damaged, defective, or different from what you ordered, contact ifoundyouinc@gmail.com as soon as reasonably possible and provide your order number and information about the problem.

We may request photographs or other information necessary to evaluate the issue.
Nothing in this policy limits rights that cannot legally be waived under applicable law.