Shipping policy
Shipping & Delivery Policy
ifoundyou Inc. currently ships orders within the United States only.
Order Processing Time
Please allow approximately 2-4 weeks for order processing before shipment.
Processing time is separate from shipping/transit time. Once an order has been processed and shipped, delivery time will depend on the shipping method and carrier.
Personalized and customized products may require the full processing period because they are prepared specifically for the customer.
Shipping
Available shipping methods, charges, and estimated delivery information will be displayed during checkout when applicable.
Please carefully review your shipping address before submitting your order. Customers are responsible for providing complete and accurate delivery information.
Once an order has been shipped, delivery times may be affected by the carrier, weather, holidays, service disruptions, or other circumstances outside our reasonable control.
Tracking and Delivery
When tracking information is available, it may be provided after the order has shipped.
If tracking information indicates that a package was delivered but you cannot locate it, please check the delivery location and contact the applicable shipping carrier. You may also contact Customer Service at ifoundyouinc@gmail.com for assistance.
Personalized and Customized Products
IMPORTANT: PERSONALIZED AND CUSTOMIZED PRODUCTS ARE FINAL SALE.
Please carefully verify all names, spelling, numbers, sizes, colors, designs, and other personalization information before completing your purchase.
PERSONALIZED AND CUSTOMIZED PRODUCTS CANNOT BE RETURNED, REFUNDED, OR EXCHANGED EXCEPT AS REQUIRED BY APPLICABLE LAW OR FOR QUALIFYING DEFECTS OR ERRORS ATTRIBUTABLE TO US.
Contact
ifoundyou Inc.
Customer Service: ifoundyouinc@gmail.com

